Verified patient reviews
What London families say about us
4.94 out of 5 · 60 reviews on Doctify. All verified patients. Reviews can't be altered.
60
Verified patient reviews
4.94
Practice score out of 5
4.98
Dr Martin Gray patient score
4.99
Dr Margarita Burmester patient score
In their own words
Every review below was submitted by a verified patient who attended a real appointment. Doctify's closed system means reviews cannot be submitted by anyone who hasn't been a patient — and cannot be altered or removed by the practice. These are a selection of recent reviews; the scores on this page include every review, and the full list is on Doctify. Last checked against Doctify on 8 October 2026.
Dr Gray was very thorough and reassured us about our concerns about our child.
Verified patient · August 2026 · Paediatric Consultation
A very pleasant visit, clean and welcoming.
Verified patient · June 2026 · Paediatric Consultation
So so helpful to discuss lots of questions
Verified patient · May 2026 · Paediatric Consultation · Well Baby Check · Constipation
We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child's care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.
Verified patient · January 2026 · Paediatric Consultation
Dr Margarita Burmester was punctual, friendly, got straight to the point with her advice and took the time to answer all of my questions. I felt really reassured by her expertise. I have been seeing her regularly for Well Child appointments for my son and highly recommend these to other parents.
Verified patient · November 2025 · Well Baby Check · Paediatric Consultation
Dr. Gray was warm, patient, and made my child feel very comfortable. He took the time to listen to our questions and explain everything clearly.
Verified patient · November 2025 · Paediatric Consultation
Dr. Gray is very thorough and his team including Sophie are very responsive. Very happy with our experience.
Verified patient · November 2025 · Paediatric Consultation · Well Baby Check
Overall a good experience with friendly staff and knowledgeable doctor. My daughter was also at ease which is not usual when she gets checked. A bit of waiting time to start the consultation but the specialist welcomed us and reassured us — so happy with the way it was managed.
Verified patient · November 2025 · Child Development · Well Baby Check
Dr Gray was really nice. He gave us strong reassurance that everything was fine with our baby, and advised of logical next steps for routine and regular check ups without being overly worried or concerned. Happy to have him as our baby's paediatrician.
Verified patient · July 2025 · Well Baby Check · Paediatric Consultation
Brilliant as always. Thorough examination and always goes the extra mile. Very grateful for his knowledge and care. Exceptional service.
Verified patient · July 2025 · Paediatric Consultation
Both my visit to the clinic and the follow up video conference were well organised. The facility had lots of toys in the waiting area and so it was easy to keep my son entertained and at ease.
Verified patient · July 2025 · Paediatric Consultation · Paediatric Blood Tests
Very knowledgeable doctor. Attentive to detail. Listening to the concerns.
Verified patient · June 2025 · Paediatric Consultation · Constipation
Why these reviews are trustworthy
Verified by Doctify — a closed review system. Unlike Google or social media, where anyone can leave a review regardless of whether they were ever a patient, Doctify operates a closed, verified system. Every review on our profile represents a real patient who attended a real appointment.
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Practice cannot alter or suppress
Once submitted, reviews are permanent. Bright Futures Health cannot edit, hide, or remove any review — positive or otherwise.
"Your trust is our top concern, so providers can't pay to alter or remove reviews." — Doctify, published trust policy
Individual clinician scores
Dr Martin Gray
Consultant Paediatrician and co-founder · MRCPCH
4.98 Patient trust score · View Dr Gray's profile
Dr Margarita Burmester
Consultant Paediatrician and co-founder · MRCPCH
4.99 Patient trust score · View Dr Burmester's profile
Join the families who trust Bright Futures Health
Same-week appointments with consultant paediatricians who take the time to listen, investigate thoroughly, and explain everything clearly. No GP referral needed.